Frequently Asked Questions

Should I make a reservation?

A reservation is not required, you are welcome at any time subject to opening hours. If you do like to make a reservation please contact us. We take reservations for entrance before 10PM. Please be on time; reservations will be cancelled after 15 minutes.

Can I reserve a seat front row?

Unfortunately not. We have free seating, subject to availability.

How do I reserve for a group?

Please contact us with your requested date, time and group size. Reservations are only taken for entrance before 10PM. Please be on time; reservations will be cancelled after 15 minutes.

Do you have a special offer for bachelor groups?

Yes, if dressed accordingly your bachelor/bachelorette will be admitted for free. We also offer special participation for your bachelor/bachelorette, where they will be invited on stage, please consult our staff at the door to arrange this.

At what time does the show begin?

Each day we host a selection of our acts and performances. Our selection repeats throughout the night. You are welcome at the time of your choosing. You will be seated between performances where you can enjoy our show for as long as you like.

Do you serve drinks?

Yes, our waiter will serve the drink of your choice at your seat. Our fully stocked bar has all your favourite beverages/drinks and mixes. Be sure to buy a ticket including drinks. If you bought a ticket without a drink you can buy a consumption voucher at the cashier.

Are the shows women-friendly?

They sure are, because we respect women!

I lost my phone/wallet/jacket etc., did you find it?

Contact us and we will check the ‘lost and found’. The day after your visit, you can also ask at the door before opening time. We are happy to check for you!

I really liked a particular song, what is the name of the song?

Contact us and describe the song and the performance during which it was played. Our sound technician will look it up for you. Be sure to check out our playlist first.

I bought tickets online but cannot go, can I get a refund?

Unfortunately, we can't refund your ticket. You ticket is valid for a year after date of purchase and may be used at any time, subject to our opening hours.

Can I show the tickets I bought online at the door on my phone?

Yes, please ensure that brightness on your phone is set to maximum to facilitate validation of your ticket.

How long are tickets valid?

Tickets are valid for 1 year after date of purchase.

Do you need new performers, can I work at Casa Rosso?
At the moment we don't need new staff or artists, due to Covid19

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